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At 5 Quarters Store, we want you to be completely satisfied with your purchase. This Refund and Returns Policy explains our procedures regarding returns, exchanges, and refunds.
1. Eligibility for Returns
- Items must be returned within [X] days of delivery.
- Products must be unused, in their original packaging, and in the same condition you received them.
- Proof of purchase (such as an order confirmation or receipt) is required.
2. Non-Returnable Items
Some types of items are non-returnable, including but not limited to:
- Perishable goods.
- Personalized or custom-made items.
- Digital products or downloadable content.
3. Return Process
To initiate a return, please contact us at:
- Email: [Insert Your Email Address]
- Phone: [Insert Your Phone Number]
We will provide you with return instructions and, if applicable, a return shipping label.
4. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to your original payment method within [X] business days.
- Shipping costs are [non-refundable/refundable depending on your policy].
5. Exchanges
If you would like to exchange an item for a different size, color, or product, please contact us. Exchanges are subject to product availability.
6. Damaged or Defective Items
If you receive a damaged or defective item, please notify us immediately with photos, and we will arrange for a replacement or refund at no extra cost.
7. Contact Us
If you have any questions about this Refund and Returns Policy, please contact us at:
- Email: Info@quartersmarket.com